A leading retailer faced repeated shipment detentions over forced labor concerns, resulting in costly delays and uncertainty at the border. With Altana’s Product Passports, the company collaborated with CBP to share value chain data in advance, enabling faster clearances and enhanced resilience.
Before the Product Network
- A top retailer had 47 shipments of the same product detained and released based on suspicion of forced labor with no clear communication from CBP
- Delays cost $40 million in legal fees, storage, and lost sales, with an average delay of 45 days
- The retailer shared comprehensive value chain information with CBP to release detained goods, but had no way to share information with CBP in advance of import
With the Product Network
- The retailer and CBP collaborated using an Altana Product Passport to share information about the product’s value chain, which allowed CBP to pre-validate the shipment to be cleared at the border
- Network collaboration enabled CBP to improve targeting, optimize resources, and streamline trade while enabling the retailer to ensure compliance, drive policy outcomes, and minimize disruptions
